Emergency & Trauma

Introduction
The mission of the Emergency & Trauma Department at Hospital Kuala Lumpur is
dedicated to preserving patients' lives by delivering prompt, aggressive,
and effective emergency care. This involves employing interventional
procedures to stabilize patients before proceeding with further management,
such as surgery or definitive treatment.
Scope of Services
The department's services are categorized as follows:
1. Acute Emergency Medical Care
2. Support Services
3. Administrative and Medico-Legal Services
Patient treatment is classified into three zones:
1. Non-Critical Zone (Green Zone)
2. Semi-Critical Zone (Yellow Zone)
3. Critical Zone (Red Zone)
Comprehensive medical care encompasses:
1. Asthma Bay: Catering to asthmatics experiencing mild asthma attacks.
2. One Stop Crisis Centre (O.S.C.C): Specialized in handling cases of rape,
battered women, and battered children. Social workers and NGOs provide
counseling and support.
3. Pre-Hospital Services
4. Disaster Management: Equipped to manage any disaster, including the
operation room's activation. The department coordinates search and rescue
operations and serves as a medical base station.
5. Follow-up Clinic: Provides follow-up care for patients with uncomplicated
fractures, operating daily except Saturdays, Sundays, and public holidays.
6. Operation Theater: Utilized for both emergency and elective surgeries.
7. Outpatient Clinic: Managed by outpatient department doctors after regular
office hours.
8. Call Centre: Facilitates telemedicine, telecommunications, inter-hospital
referrals to Kuala Lumpur Hospital, and collaboration with Red Crescent
Society, St. John's Ambulance, and JPA 3.
Support Services
1. Pharmacy Counter: Provides 24-hour pharmacy services for patients.
2. X-ray Room
3. CT Scan Room
4. Plaster Of Paris Room (P.O.P)
5. Laboratory
6. Ambulance
Wards include:
1. Observation Ward
2. Intermediate Care
3. Resuscitation Ward
Additional services comprise:
1. Administration
2. Medico-Legal and Medical Records
3. Secretariat
Contact Information
Tel: 603 - 2615 5320 / 5333
Fax: 603 - 2694 0285
Email: ae@hkl.moh.gov.my
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